This is how we use information.

Privacy and cookies


When you provide us with information through our website (‘Louisa Parris website’) we respect your privacy and comply with GDPR. This policy explains how we use your personal information – your name, address, telephone number or email address and other information – collected through the website. Your visit to this website is subject to this Privacy Policy and our Terms and Conditions.Please note that this Privacy Policy governs information provided to us and communications from us, including information you provide to us on our website at, on Louisa Parris’s mobile and Facebook applications (including Ratings & Reviews, comments, in competitions or other promotions and in completing customer surveys. Your use of our website, blog or your entry in our competitions and other promotions and your submission of customer surveys constitute your acceptance of this privacy policy and your consent to the practices it describes.


When you visit our website, our blog, or use our applications, with the help of our third party authorised agents, we may collect certain anonymous information about your visit. For example, when you browse our website or our blog we may monitor statistics including but not limited to the number of people that visit these websites, peak hours of visits, from which domain our visitors come (e.g.,, and which browsers people use to visit these websites (e.g., Mozilla Firefox, Chrome Microsoft Internet Explorer), geographical information, etc. In addition, we may also collect information about your browsing behaviour, such as the date and time you accessed the website, the areas or pages of the website that you visit, the amount of time you spend viewing the website, the number of times you return to the website and other click-stream data. All of this information helps us to build a better experience for you.


Personally identifiable information is any information about you as an individual, such as your name, address, telephone number, credit card number and billing information, birth date, email, profile information, and purchase history. Whether or not you provide your personally identifiable information to us is completely up to you, but if you choose not to provide the information we request, you may be unable to use some of our services.Below are some examples of when we may collect personally identifiable information from you.


When you place an order through our website, we require that you provide your name, email, shipping/billing address, phone number, credit card number and its expiration date in order to process and track your order. We may also maintain a record of your product purchases. The information you provide is used to process your order and ensure it is delivered to you. We collect your email address and telephone number so we can let you know details about your order and when it has been shipped.